Iteration 1 Summary
Business Context: The business aims to optimize the allocation of staff to handle customer complaints efficiently, minimizing the total time taken to resolve complaints while ensuring each complaint is addressed by a staff member.
Optimization Problem: The goal is to minimize the total time taken to resolve all complaints by optimally assigning staff to complaints. Each staff member can handle a certain number of complaints, and each complaint has a specific resolution time. The objective is to minimize the sum of resolution times across all complaints.
Objective: minimize total_resolution_time = sum(resolution_time[i] * x[i]) for all complaints i
Tables Created: 1
Tables Modified: 1
Tables Deleted: 0
Key Change: Schema changes include creating a new table for staff capacity and modifying the Complaints table to include resolution time. Configuration logic updates include adding scalar parameters for staff capacity and a formula for resolution time calculation.
Status: Complete
Confidence: high
Next Focus: Ready for convergence
Mapping Adequacy: mostly_good
Business Configuration Parameters: 2

Triple Expert Data: Values were determined based on typical business operations for handling customer complaints, considering average resolution times and staff capacity in a medium-sized customer service department.