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ROUNDCUBE EMAIL EXPORT
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USERS:
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• ryan.thompson
  Name: Ryan Thompson
  Email: ryan.thompson@elexionautomotive.com

• mary.johnson
  Name: Mary Johnson
  Email: mary.johnson@elexionautomotive.com

• david.wilson
  Name: David Wilson
  Email: david.wilson@elexionautomotive.com

EMAILS:
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Email ID: email_001
Date: 2023-10-01 10:00:00
From: Ryan Thompson <ryan.thompson@elexionautomotive.com>
To: mary.johnson@elexionautomotive.com, david.wilson@elexionautomotive.com
Subject: Upcoming Team Meeting Agenda
Folder: inbox | Status: Read

Message Body:
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Hi Team,

I hope this message finds you well. I wanted to touch base regarding our upcoming team meeting scheduled for this Thursday at 2 PM. 

Please come prepared to discuss the following agenda items:
1. Review of the recent customer feedback we've received.
2. Updates on our current projects and any blockers we might be facing.
3. Strategies for enhancing our team's performance metrics.

If there’s anything else you’d like to add to the agenda, please let me know by the end of the day.

Looking forward to our discussion!

Best,
Ryan
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Email ID: email_002
Date: 2023-10-01 11:30:00
From: Mary Johnson <mary.johnson@elexionautomotive.com>
To: ryan.thompson@elexionautomotive.com, david.wilson@elexionautomotive.com
Subject: Project Status Update
Folder: inbox | Status: Read

Message Body:
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Hi Ryan and David,

I wanted to provide you with a quick update on our current projects. The integration of the new CRM system is progressing well, and the training sessions are being scheduled for next week.

Additionally, I've compiled the latest customer satisfaction survey results, which we can review during the team meeting. I believe they will provide valuable insights for our ongoing initiatives.

Let me know if you have any questions or need further details.

Best regards,
Mary
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Email ID: email_003
Date: 2023-10-01 14:00:00
From: David Wilson <david.wilson@elexionautomotive.com>
To: ryan.thompson@elexionautomotive.com, mary.johnson@elexionautomotive.com
Subject: Budget Planning for Next Quarter
Folder: inbox | Status: Read

Message Body:
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Hi Ryan and Mary,

As we prepare for the budget planning for the next quarter, I’d like to set up a time to discuss our projected expenditures and any resource allocations needed for our ongoing projects.

Could we find some time this week to go over the details? It’s crucial that we align our budget with our strategic goals for the upcoming months.

Thanks,
David
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Email ID: email_004
Date: 2023-10-01 15:30:00
From: Ryan Thompson <ryan.thompson@elexionautomotive.com>
To: mary.johnson@elexionautomotive.com, david.wilson@elexionautomotive.com
Subject: Upcoming Industry Conference Participation
Folder: inbox | Status: Read

Message Body:
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Hi Mary and David,

I wanted to discuss our participation in the upcoming electric vehicle industry conference scheduled for next month. It’s a great opportunity for us to network and showcase our latest developments.

Would you both be available for a brief meeting to discuss our approach and what we want to highlight at the conference? Let’s ensure we’re all on the same page.

Looking forward to your thoughts.

Best,
Ryan
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Email ID: email_001
Date: 2024-04-15 09:30:00
From: David Wilson <david.wilson@elexionautomotive.com>
To: ryan.thompson@elexionautomotive.com, mary.johnson@elexionautomotive.com
Subject: Warranty Claims Update for Q2 2024
Folder: inbox | Status: Read

Message Body:
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Hi Ryan and Mary,

I wanted to share the latest data regarding our warranty claims as we continue to focus on enhancing customer trust through our after-sales support.

As of Q2 2024, approximately 75% of our warranty claims are being resolved within one week. This statistic is crucial as quick resolution directly correlates with customer satisfaction and loyalty. We should use this information to reinforce our commitment to exceptional customer care while also maintaining efficient service levels.

Let’s discuss how we can further improve this metric in our next team meeting.

Best regards,
David
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Email ID: email_002
Date: 2024-04-15 10:15:00
From: Ryan Thompson <ryan.thompson@elexionautomotive.com>
To: david.wilson@elexionautomotive.com, mary.johnson@elexionautomotive.com
Subject: Re: Warranty Claims Update for Q2 2024
Folder: inbox | Status: Read

Message Body:
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Hi David,

Thanks for the update! It's great to see that we're resolving such a significant percentage of claims quickly. This will definitely help in building customer trust.

I think we should also consider implementing a feedback loop for customers post-claim resolution to gather insights on their experience. This could help us identify areas for improvement and further enhance our service.

Looking forward to discussing this in our meeting.

Best,
Ryan
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Email ID: email_003
Date: 2024-04-15 10:45:00
From: Mary Johnson <mary.johnson@elexionautomotive.com>
To: ryan.thompson@elexionautomotive.com, david.wilson@elexionautomotive.com
Subject: Re: Warranty Claims Update for Q2 2024
Folder: inbox | Status: Read

Message Body:
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Hi Ryan and David,

I agree with your point, Ryan. Gathering customer feedback will be essential to ensure we not only meet but exceed expectations. Additionally, we could highlight our current 75% resolution rate in our customer communications to reinforce trust.

Let’s explore ways to effectively implement this feedback mechanism during our meeting.

Best,
Mary
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Email ID: email_004
Date: 2024-04-16 08:30:00
From: Ryan Thompson <ryan.thompson@elexionautomotive.com>
To: david.wilson@elexionautomotive.com, mary.johnson@elexionautomotive.com
Subject: Next Steps on Warranty Claims Process
Folder: inbox | Status: Read

Message Body:
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Hi David and Mary,

I’ve been thinking more about our discussion on the warranty claims resolution rate. Given that 75% of claims are resolved within a week, I believe we can leverage that data for customer outreach. Perhaps a campaign that focuses on this aspect of our service could help in enhancing our brand image and customer loyalty.

Let’s finalize our plan in the upcoming meeting.

Thanks,
Ryan
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Email ID: email_005
Date: 2024-04-16 09:00:00
From: Mary Johnson <mary.johnson@elexionautomotive.com>
To: ryan.thompson@elexionautomotive.com, david.wilson@elexionautomotive.com
Subject: Meeting Reminder: Warranty Claims Discussion
Folder: inbox | Status: Read

Message Body:
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Hi Ryan and David,

Just a quick reminder about our meeting later today to discuss the warranty claims process and our strategies moving forward. I’m looking forward to brainstorming ways to utilize our 75% resolution rate in enhancing customer trust and engagement.

See you both there!

Best,
Mary
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END OF EMAIL EXPORT
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