| id | full_name | |
|---|---|---|
| 1 | john.doe@example.com | John Doe |
| 2 | jane.smith@example.com | Jane Smith |
| 3 | michael.johnson@example.com | Michael Johnson |
| 4 | emily.williams@example.com | Emily Williams |
| 5 | david.brown@example.com | David Brown |
| channel_id | channel_value |
|---|---|
| 1 | |
| 2 | Phone |
| 3 | Chat |
| 4 | In-person |
| 5 | Social Media |
| representative_id | channel_id |
|---|---|
| (→ Customer_Service_Representatives.id) | (→ Channels.channel_id) |
| 1 | 1 |
| 2 | 1 |
| 3 | 1 |
| 4 | 1 |
| 5 | 1 |
| 5 | 2 |