The issue focused on the call was that the person is on the line and the line is down and the person is not able to hear the other person - in a world of e-mail, this is a major problem and is a major reason for a person to not be able to make a call in the first place. This is a case of a law that was put in place to help in that situation and was there to help in a world of e-mail, I do not see a real reason to make a law in the