The issue focused on how long it would take to fix the web browser problem that meant many users had their websites temporarily unavailable on Wednesday. While most users had already experienced problems with online banking and email, most others had found themselves unable to access some web pages on their computers. Some reports suggested that some customers had even seen their computers crash on Wednesday night. However, many users did not experience any problems with their computers on Wednesday night. Some tried to log on with their existing credentials and found they had been successfully logged