The issue focused on could more staff have made this decision? [25/12/2014, 5:55:34 PM] Ian Cheong: What do you mean that you don't want more staff to make this decision? [25/12/2014, 5:55:37 PM] Ian Cheong: How could you make this decision? [25/12/2014, 5:55:49 PM] Ian Cheong: How could you say you don't want more staff to make this decision? [25