The issue focused on MS Office 2003 (embedded package), released on October 27, 2002. Although Microsoft denied there were issues with MS Office 2003's compatibility with legacy computers, many older PCs still ran Microsoft Office 2003 (embedded package). Although Microsoft recommended Microsoft Office 2003 installers only run on newer PCs with compatible processors and RAM, many computers already running MS Office 2003 failed to boot after installing Microsoft Office 2003 (embedded package). Microsoft fixed this issue by issuing new embedded packages with instructions for downloading and installing MS