The issue focused on Health Canada's failure to apply for some technical assistance for internet service providers (ISPs) for clients who need Internet access. The internet service provider could also face additional demands from telecommunications providers that use internet services that they own or obtain under their networks.

For example, internet service providers could face Internet Access Access Requests (IAPs) or Internet Access Requests (IAPs) by ISPs that don't own their networks. These ISPs could end up seeking Internet Access Requests