Theme Park Simulation based on Questionnaires for Maximizing Visitor Surplus

Hitoshi Shimizu, Tatsushi Matsubayashi, Akinori Fujino, Hiroshi Sawada

Abstract: The theme park problem is a research framework that evaluates measures for improving the satisfaction of visitors to crowded amusement parks on a multi-agent simulation (MAS). To make the MAS more realistic, we propose the followings: 1) visitor surplus, which evaluates visitors' satisfaction based on microeconomics, 2) multinomial linear model, a selection behavior model based on visitor surplus, and 3) a tolerance limit model, which estimates the distribution of the visitors' tolerance limits of waiting times by analyzing questionnaire results.