Generic and robust root cause localization for multi-dimensional data in online service systems

Zeyan Li, Junjie Chen, Yihao Chen, Chengyang Luo, Yiwei Zhao, Yongqian Sun, Kaixin Sui, Xiping Wang, Dapeng Liu, Xing Jin, Qi Wang, Dan Pei

Abstract: Highlights•Finding root cause clues from multi-dimensional data efficiently.•A general property of root-cause attribute combinations.•Localizing root causes by combining bottom-up and top-down.•Extensive studies based on both simulated and injected faults.•Success stories on real-world systems and real-world faults.