On Supporting Digital Journalism: Case Studies in Co-Designing Journalistic Tools

Georgiana Ifrim, Derek Greene, Mark T. Keane, Claudia Orellana-Rodriguez, Bichen Shi, Gevorg Poghosyan

Abstract: Since 2013 researchers at University College Dublin in the Insight Centre for Data Analytics have been involved in a significant research programme in digital journalism, specifically targeting tools and social media guidelines to support the work of journalists. Most of this programme was undertaken in collaboration with The Irish Times. This collaboration involved identifying key problems currently faced by digital journalists, developing tools as solutions to these problems, and then iteratively co-designing these tools with feedback from journalists. This paper reports on our experiences and learnings from this research programme, with a view to informing similar efforts in the future.