Product function need recognition via semi-supervised attention network

Hu Xu, Sihong Xie, Lei Shu, Philip S. Yu

Abstract: Functionality is of utmost importance to customers when they purchase products. However, it is unclear to customers whether a product can really satisfy their needs on functions. Further, missing functions may be intentionally hidden by the manufacturers or the sellers. As a result, a customer needs to spend a fair amount of time before purchasing or just purchase the product on his/her own risk. In this paper, we first identify a novel QA corpus that is dense on product functionality information <sup xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">1</sup> . We then design a neural network called Semi-supervised Attention Network (SAN) to discover product functions from questions. This model leverages unlabeled data as contextual information to perform semi-supervised sequence labeling. We conduct experiments to show that the extracted function have both high coverage and accuracy, compared with a wide spectrum of baselines.