Abstract: Social network systems such as FaceBook and YouTube have played a significant role in capturing both explicit and implicit user preferences for different items in the form of ratings and tags. This forms a quaternary relationship among users, items, tags and ratings. Existing systems have utilized only ternary relationships such as users-items-ratings, or users-items-tags to derive their recommendations. In this paper, we show that ternary relationships are insufficient to provide accurate recommendations. Instead, we model the quaternary relationship among users, items, tags and ratings as a 4-order tensor and cast the recommendation problem as a multi-way latent semantic analysis problem. A unified framework for user recommendation, item recommendation, tag recommendation and item rating prediction is proposed. The results of extensive experiments performed on a real world dataset demonstrate that our unified framework outperforms the state-of-the-art techniques in all the four recommendation tasks.
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