Virtualization-Based Techniques for Enabling Multi-tenant Management Tools

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Chang-Hao Tsai, Yaoping Ruan, Sambit Sahu, Anees Shaikh, Kang G. Shin

Published: 2007, Last Modified: 08 Jan 2026DSOM 2007EveryoneRevisionsBibTeXCC BY-SA 4.0
Abstract: As service providers strive to improve the quality and efficiency of their IT (information technology) management services, the need to adopt a standard set of tools and processes becomes increasingly important. Deploying multi-tenant capable tools is a key part of this standardization, since a single instance can be used to manage multiple customer environments, and multi-tenant tools have the potential to significantly reduce service-delivery costs. However, most tools are not designed for multi-tenancy, and providing this support requires extensive re-design and re-implementation.