Behavioural evidence for a transparency-efficiency tradeoff in human-machine cooperation

Fatimah Ishowo-Oloko, Jean-François Bonnefon, Zakariyah Shoroye, Jacob W. Crandall, Iyad Rahwan, Talal Rahwan

Abstract: Algorithms and bots are capable of performing some behaviours at human or super-human levels. Humans, however, tend to trust algorithms less than they trust other humans. The authors find that bots do better than humans at inducing cooperation in certain human–machine interactions, but only if the bots do not disclose their true nature as artificial.