PGGA: A Plan-Grounded GUI Agent for Automated Device Support

Lei Hsiung, Zhiyu Chen, Seonhoon Kim, Qun Liu

Keywords: gui agent, device support

Abstract: Current GUI agents struggle with multi-step digital device support. We investigate whether this failure is partly caused by a procedural knowledge deficit: agents often rely on zero-shot visual exploration instead of executing verified instructions. To address this, we introduce the Plan-Grounded GUI Agent (PGGA), framing interface navigation as a knowledge-execution problem by conditioning low-level actions on step-by-step text plans. Evaluated on our focused Device-Support Interaction Benchmark (DSIB), results reveal a sharp gap between knowing which operation to perform and grounding that operation on the screen: GTA1-7B reaches 99.59% Operation Accuracy with expert plans, but only 82.99% Element Accuracy and 45.61% Task Success Rate; without plans, its Task Success Rate is 0.00%. Our fine-tuned 2B-parameter PGGA achieves 54.39% Task Success Rate and 91.28% Element Accuracy when guided by expert plans, suggesting that explicit procedural grounding can substantially improve GUI execution when high-quality plans are available. Project Page: https://hsiung.cc/PGGA/

Submission Number: 12