Knowledge map application of business-oriented problem solving

Yinan Wu, Hongfei Zhan, Junhe Yu

Abstract: Knowledge about problem solving in business events is complex, besides, there is a dispersity in terms of the storage of the knowledge. As a result, islands of knowledge are common in problem solving of business events. Knowledge links established norms of the business problem to solve in the process of knowledge structure and connect with each other. Scenario links solving scenario factors of business problem to standardized and unified. In order to facilitate understanding and application of enterprise knowledge resources from a holistic perspective, by visualizing conceptual design solving business problem knowledge map model. Reduce enterprise business problem solving in the process of knowledge island phenomenon. Promote the reuse of knowledge.