ContractMind: Trust-calibration interaction design for AI contract review tools

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Jian Zeng, Kaixin Chen, Ruiqi Wang, Yilong Li, Mingming Fan, Kaishun Wu, Xiaoke Qi, Lu Wang

Published: 01 Jan 2025, Last Modified: 15 Oct 2025Int. J. Hum. Comput. Stud. 2025EveryoneRevisionsBibTeXCC BY-SA 4.0
Abstract: Highlights•Develop an AI contract review tool called ContractMind using a context-centered and interactive design approach.•Collaborate with Attorneys to create 7 components that enhance trust calibration.•Users prefer seeking evidence over explanations, especially from shared knowledge bases.•Findings inform the development of future Human–AI collaborative decision-making tools for enhancing trust calibration.