Benchmarking Commercial Intent Detection Services with Practice-Driven Evaluations

Haode Qi, Lin Pan, Atin Sood, Abhishek Shah, Ladislav Kunc, Mo Yu, Saloni Potdar

Abstract: Haode Qi, Lin Pan, Atin Sood, Abhishek Shah, Ladislav Kunc, Mo Yu, Saloni Potdar. Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Papers. 2021.