A Multi-Factor Classification Framework for Completing Users' Fuzzy Queries (Student Abstract)

Yaning Zhang, Liangqing Wu, Yangyang Wang, Jia Wang, Xiaoguang Yu, Shuangyong Song, Youzheng Wu, Xiaodong He

Abstract: Intent identification is the key technology in dialogue system. However, not all online queries are clear or complete. To identify users' intents from those fuzzy queries accurately, this paper proposes a multi-factor classification framework on the query level. Experimental results on our online serving system JIMI demonstrate the effectiveness of our proposed framework.