Quantifying the Influence of Evaluation Aspects on Long-Form Response Assessment

Go Kamoda, Akari Asai, Ana Brassard, Keisuke Sakaguchi

Abstract: Evaluating the outputs of large language models (LLMs) on long-form generative tasks remains challenging. While fine-grained, aspect-wise evaluations provide valuable diagnostic information, they are difficult to design exhaustively, and each aspect’s contribution to the overall acceptability of an answer is unclear. In this study, we propose a method to compute an overall quality score as a weighted average of three key aspects: factuality, informative- ness, and formality. This approach achieves stronger correlations with human judgments compared to previous metrics. Our analysis identifies factuality as the most predictive aspect of overall quality. Additionally, we release a dataset of 1.2k long-form QA answers annotated with both absolute judgments and relative preferences in overall and aspect-wise schemes to aid future research in evaluation practices.