A Million Tweets Are Worth a Few Points: Tuning Transformers for Customer Service Tasks

Amir Hadifar, Sofie Labat, Véronique Hoste, Chris Develder, Thomas Demeester

Published: 01 Jan 2021, Last Modified: 05 Jul 2023NAACL-HLT 2021Readers: Everyone

Abstract: Amir Hadifar, Sofie Labat, Veronique Hoste, Chris Develder, Thomas Demeester. Proceedings of the 2021 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies. 2021.

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