Atri Mandal

Principal Researcher, Atlassian

Joined

July 2019

Names

Atri Mandal

Emails

****@gmail.com (Confirmed)

Personal Links

Homepage

Google Scholar

DBLP

Career & Education History

Principal Researcher

Atlassian (atlassian.com)

2022 – Present

Director

HEAL Software (healsoftware.ai)

2021 – 2022

Researcher

International Business Machines (ibm.com)

2014 – 2021

MS student

University of California, Irvine (uci.edu)

2002 – 2004

Undergrad student

Jadavpur University, Kolkata (jaduniv.edu.in)

1996 – 2000

Advisors, Relations & Conflicts

No relations added

Expertise

NLP

2016 – 2021

AIOps

2014 – 2021

Machine Learning

2014 – 2021

Publications

Improved Topology Extraction Using Discriminative Parameter Mining of Logs
Atri Mandal, Saranya Gupta, Shivali Agarwal, Prateeti Mohapatra
- 2021 (modified: 03 Nov 2022)
- PAKDD (1) 2021
- Readers: Everyone
Causal Modeling based Fault Localization in Cloud Systems using Golden Signals
Pooja Aggarwal, Seema Nagar, Ajay Gupta, Larisa Shwartz, Prateeti Mohapatra, Qing Wang, Amit M. Paradkar, Atri Mandal
- Published: 01 Jan 2021, Last Modified: 03 Oct 2023
- CLOUD 2021
- Readers: Everyone
Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study
Shivali Agarwal, Jayachandu Bandlamudi, Atri Mandal, Anupama Ray, Giriprasad Sridhara
- 2020 (modified: 04 Nov 2022)
- AI Mag. 2020
- Readers: Everyone
Localization of Operational Faults in Cloud Applications by Mining Causal Dependencies in Logs Using Golden Signals
Pooja Aggarwal, Ajay Gupta, Prateeti Mohapatra, Seema Nagar, Atri Mandal, Qing Wang, Amit M. Paradkar
- 2020 (modified: 29 Sept 2021)
- ICSOC Workshops 2020
- Readers: Everyone
Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI.
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
- 2019 (modified: 10 Nov 2022)
- AAAI2019
- Readers: Everyone
Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis
Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
- 2019 (modified: 04 Nov 2022)
- ICSOC 2019
- Readers: Everyone
Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
- 2019 (modified: 29 Sept 2021)
- AAAI 2019
- Readers: Everyone
Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis
Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
- Published: 01 Jan 2019, Last Modified: 03 Oct 2023
- CoRR 2019
- Readers: Everyone
Cognitive System to Achieve Human-Level Accuracy in Automated Assignment of Helpdesk Email Tickets
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
- 2018 (modified: 04 Nov 2022)
- ICSOC 2018
- Readers: Everyone
Runtime Monitoring in Continuous Deployment by Differencing Execution Behavior Model
Monika Gupta, Atri Mandal, Gargi Dasgupta, Alexander Serebrenik
- 2018 (modified: 04 Nov 2022)
- ICSOC 2018
- Readers: Everyone

View all 14 publications

Co-Authors

View all 27 co-authors