ALERT: An LLM-powered Benchmark for Automatic Evaluation of Recommendation Explanations

Kyumin Lee

Abstract: Recommendation explanation systems have become increasingly vital with the widespread adoption of recommender systems. However, existing recommendation explanation evaluation benchmarks suffer from limited item diversity, impractical user profiling requirements, and unreliable and unscalable evaluation protocols. We present ALERT, a model-agnostic recommendation explanation evaluation benchmark. The benchmark comprises three main contributions: 1) a diverse dataset encompassing 15 Amazon e-commerce categories with 2,761 user-item interactions, incorporating implicit preferences through purchase histories;2) two novel LLM-powered automatic evaluators that enable scalable and human-preference aligned evaluation of explanations; and 3) a robust divide-and-aggregate approach that synthesizes multiple LLM judgments, achieving 70% concordance with expert human evaluation and substantially outperforming existing methods.ALERT facilitates comprehensive evaluation of recommendation explanations across diverse domains, advancing the development of more effective explanation systems.