Learning Hierarchical Review Graph Representations for Recommendation

Yong Liu, Susen Yang, Yinan Zhang, Chunyan Miao, Zaiqing Nie, Juyong Zhang

Abstract: The user review data have been demonstrated to be effective in solving different recommendation problems. Previous review-based recommendation methods usually employ sophisticated compositional models, such as Recurrent Neural Networks (RNN) and Convolutional Neural Networks (CNN), to learn semantic representations from the review data for recommendation. However, these methods mainly capture the local dependency between neighbouring words in a word window, and they treat each review equally. Therefore, they may not be effective in capturing the global dependency between words, and tend to be easily biased by noise review information. In this paper, we propose a novel review-based recommendation model, named Review Graph Neural Network (RGNN). Specifically, RGNN builds a specific review graph for each individual user/item, which provides a global view about the user/item properties to help weaken the biases caused by noise review information. A type-aware graph attention mechanism is developed to learn semantic embeddings of words. Moreover, a personalized graph pooling operator is proposed to learn hierarchical representations of the review graph to form the semantic representation for each user/item. We compared RGNN with state-of-the-art review-based recommendation approaches on two real-world datasets. The experimental results indicate that RGNN consistently outperforms baseline methods, in terms of Mean Square Error (MSE).