Mental health management as a social endeavour: Challenges and opportunities for conversational agent design

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Robert Bowman, Anja Thieme, Benjamin R. Cowan, Gavin Doherty

Published: 2025, Last Modified: 07 Jan 2026Int. J. Hum. Comput. Stud. 2025EveryoneRevisionsBibTeXCC BY-SA 4.0
Abstract: Highlights•A socially-oriented approach to the study of CA mental health support is taken.•Analysis describes a combination of negative and positive views of CA support.•Appropriateness of CA support is impacted by its relation to human support.•Opportunities and challenges for designing appropriate CA support are presented.