Cross-lingual Transfer and Multilingual Learning for Detecting Harmful Behaviour in African Under-Resourced Language Dialogue

Published: 01 Jan 2024, Last Modified: 19 May 2025SIGDIAL 2024EveryoneRevisionsBibTeXCC BY-SA 4.0
Abstract: Most harmful dialogue detection models are developed for high-resourced languages. Consequently, users who speak under-resourced languages cannot fully benefit from these models in terms of usage, development, detection and mitigation of harmful dialogue utterances. Our work aims at detecting harmful utterances in under-resourced African languages. We leverage transfer learning using pretrained models trained with multilingual embeddings to develop a cross-lingual model capable of detecting harmful content across various African languages. We first fine-tune a harmful dialogue detection model on a selected African dialogue dataset. Additionally, we fine-tune a model on a combined dataset in some African languages to develop a multilingual harmful dialogue detection model. We then evaluate the cross-lingual model’s ability to generalise to an unseen African language by performing harmful dialogue detection in an under-resourced language not present during pretraining or fine-tuning. We evaluate our models on the test datasets. We show that our best performing models achieve impressive results in terms of F1 score. Finally, we discuss the results and limitations of our work.
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