Exploring the Role of Visualization in Process Mining: A Systematic Literature Review

Florian Eckhard, Holger Wittges, Stefanie Rinderle-Ma

Abstract: Visualization is an integral part of process mining. It can be used to visualize the process model or show information about process bottlenecks. This review gives an overview of the current usage of visualization for process mining. Additionally, we derive open research fields based on the current literature. We conduct a systematic literature review to reach this overview, including 33 papers. In addition, we define a taxonomy to categorize research within the field of visualization for process mining. Our results show a significant interest in process discovery and process monitoring, but fewer papers for process reengineering. The most used visualization type is the Directly Follows Graph. However, this is mainly used for control flow and not for other process mining perspectives. Instead, other types of visualization are used to cover the remaining perspectives. For future work, we propose stronger cooperation between the field of process mining and information visualization to combine the benefits of both areas and see open research in upcoming approaches like object-centric process mining.