A hierarchical multi-agent architecture based on virtual identities to explain black-box personalization policies

Elvira Amador-Domínguez, Emilio Serrano, Daniel Manrique

Abstract: Highlights•Associative user-content patterns are extracted from hyper-personalization policies.•The proposed system serves as a mediator between users and personalization policies.•Real users are represented within the system by artificial virtual identities.•The extracted patterns can be used to produce better responses for the user.