Using Structured Representation and Data: A Hybrid Model for Negation and Sentiment in Customer Service Conversations

Amita Misra, Mansurul Bhuiyan, Jalal Mahmud, Saurabh Tripathy

Abstract: Amita Misra, Mansurul Bhuiyan, Jalal Mahmud, Saurabh Tripathy. Proceedings of the Tenth Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis. 2019.