Intervention Recommendation for Improving Disability Employment

Ha Xuan Tran, Thuc Duy Le, Jiuyong Li, Lin Liu, Jixue Liu, Yanchang Zhao, Tony Waters

Abstract: In the disability employment service, an emerging challenge is to recommend the skills whose improvement will increase the employment perspective most. The process of a skill being improved is called an intervention and different skills are called factors. The problem involves recommendation for outcome improvement, which requires estimating the improvement in the employment perspective, i.e., the outcome, driven by interventions on recommended factors. Currently, most recommendation systems deployed for the employment service rely on traditional recommendation models where the desired outcome instead of the degree of outcome improvement is the main goal for optimization. In this paper, we present a causality-based approach for recommending factors for intervention to achieve the largest improvement in the employment potential of disabled job seekers. It involves inferring the causal effect of interventions on the employment outcome to make recommendations for individuals. The causal interpretation of our model can justify given recommendations. We conduct a case study with our industry partner in the disability employment service. Results show that the recommended interventions could improve the employability of disabled job seekers. Experiments are also carried out with datasets in other domains to demonstrate the promise of our approach in different applications.