Bless: An Interactive Application to Show Gratitude towards Doctors

Mafizur Rahman, Md Shahidur Rahaman, Md Showkat Hossain Chy

Abstract: Numerous studies have explored how people express gratitude to doctors verbally and how that affects their health. However, the effect of delivering gratitude messages through an interactive medium on doctors has yet to be investigated. Therefore, we created an interactive prototype for doctors where they can receive gratitude from their patients and reply with text messages. We compared our developed application with the conventional system in which people express gratitude to doctors verbally. We focused on positive feelings such as happiness, and surprise for comparing both systems based on five distinct scenarios. By conducting an interview and observational method, we found for verbal response and facial reactions, our system received the maximum positive feeling and reaction scores of 87.5% and 9.6, respectively, whereas the traditional system received 75% and 6.6. These findings indicate that doctors positive feelings increased when they received appreciation through our application than the conventional method.

External IDs:dblp:conf/segah/RahmanRC23