Supporting policy-making with social media and e-participation platforms data: A policy analytics framework

Anthony Simonofski, Jérôme Fink, Corentin Burnay

Abstract: Highlights•Policy Analytics refers to the use of data analytics to support policy-making;•Data from social media and e-participation platforms are difficult to combine and process;•Policy-makers' requirements towards policy analytics are identified;•Our framework bundles data analysis techniques for the whole policy-making process;•The framework is presented and validated as a dashboard to increase usability.