Identifying Statements Crucial for Awareness of Interpretive Nonsense to Prevent Communication Breakdowns

Published: 07 Oct 2023, Last Modified: 01 Dec 2023EMNLP 2023 MainEveryoneRevisionsBibTeX
Submission Type: Regular Long Paper
Submission Track: Interpretability, Interactivity, and Analysis of Models for NLP
Submission Track 2: Dialogue and Interactive Systems
Keywords: Communication breakdowns, dialogue, context, rephrasing, language model
TL;DR: Crucial statements are identified by processing text with omissions.
Abstract: During remote conversations, communication breakdowns often occur when a listener misses certain statements. Our objective is to prevent such breakdowns by identifying Statements Crucial for Awareness of Interpretive Nonsense (SCAINs). If a listener misses a SCAIN, s/he may interpret subsequent statements differently from the speaker's intended meaning. To identify SCAINs, we adopt a unique approach where we create a dialogue by omitting two consecutive statements from the original dialogue and then generate text to make the following statement more specific. The novelty of the proposed method lies in simulating missing information by processing text with omissions. We validate the effectiveness of SCAINs through evaluation using a dialogue dataset. Furthermore, we demonstrate that SCAINs cannot be identified as merely important statements, highlighting the uniqueness of our proposed method.
Submission Number: 3152
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