Revisiting and Extending Similarity-based Metrics in Summary Factual Consistency Detection

27 Sept 2024 (modified: 05 Feb 2025)Submitted to ICLR 2025EveryoneRevisionsBibTeXCC BY 4.0
Keywords: Factual Consistency, Summarisation
Abstract: Cutting-edge abstractive summarisers generate fluent summaries, but the factuality of the generated text is not guaranteed. Early summary factuality evaluation metrics are usually based on n-gram overlap and embedding similarity, but are reported fail to align with human annotations. Therefore, many techniques for detecting factual inconsistencies build pipelines around natural language inference (NLI) or question-answering (QA) models with additional supervised learning steps. In this paper, we revisit similarity-based metrics, showing that this failure stems from the use of reference texts for comparison and the granularity of the comparison. We propose a new zero-shot factuality evaluation metric, Sentence-BERT Score (SBERTScore), which compares sentences between the summary and the source document. It outperforms widely-used word-word metrics including BERTScore and can compete with existing NLI and QA-based factuality metrics on the benchmark without needing any fine-tuning. Our experiments indicate that each technique has different strengths, with SBERTScore particularly effective at identifying correct summaries. Additionally, we demonstrate how a combination of techniques is more effective at detecting various types of error.
Primary Area: other topics in machine learning (i.e., none of the above)
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Submission Number: 11792
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