Empirical Evaluation of BPMN Extension Language

Azeem Lodhi, Gunter Saake, Klaus Turowski

Abstract: Business process modelling is essential for knowledge management and business process improvement. Primarily, business process modelling is investigated for communication between stakeholders and information system development. On the other hand, business process performance analysis and its representation are less investigated. Moreover, different visualization techniques present the data perspective, not the process perspective. As a result, enterprises find it challenging to decide where to start and what changes should be made for improvement. This paper evaluates a BPMN extension for business process performance representation. We evaluate different modelling patterns empirically using a case study in a company.