KPIRoot: Efficient Monitoring Metric-based Root Cause Localization in Large-scale Cloud Systems

Wenwei Gu, Xinying Sun, Jinyang Liu, Yintong Huo, Zhuangbin Chen, Jianping Zhang, Jiazhen Gu, Yongqiang Yang, Michael R. Lyu

Abstract: To ensure the reliability of cloud systems, their run-time status reflecting the service quality is periodically monitored with monitoring metrics, i.e., KPIs (key performance indicators). When performance issues happen, root cause localization pinpoints the specific KPIs that are responsible for the degradation of overall service quality, facilitating prompt problem diagnosis and resolution. To this end, existing methods generally locate root-cause KPIs by identifying the KPIs that exhibit a similar anomalous trend to the overall service performance. While straightforward, solely relying on the similarity calculation may be ineffective when dealing with cloud systems with complicated interdependent services. Recent deep learning-based methods offer improved performance by modeling these intricate dependencies. However, their high computational demand often hinders their ability to meet the efficiency requirements of industrial applications. Furthermore, their lack of interpretability further restricts their practicality. To overcome these limitations, we propose KPIRoot, an effective and efficient method for root cause localization integrating both advantages of similarity analysis and causality analysis, where similarity measures the trend alignment of KPI and causality measures the sequential order of variation of KPI. Furthermore, we leverage symbolic aggregate approximation to produce a more compact representation for each KPI, enhancing the overall analysis efficiency of the approach. The experimental results show that KPIRoot outperforms seven state-of-the-art baselines by 7.9%~28.3%, while time cost is reduced by 56.9%. Moreover, we share our experience of deploying KPIRoot in the production environment of a large-scale cloud provider Cloud ${\mathcal{H}^{\ast}}$.