Towards Using Personas in Requirements Engineering: What Has Been Changed Recently?

Chowdhury Shahriar Muzammel, Maria Spichkova, James Harland

Abstract: In requirements engineering (RE), personas are now being used to represent user expectations and needs. This systematic mapping study (SMS) aims to explore the most recent studies and to cover recent changes in trends, especially related to the recent evolution of Generative AI approaches. Our SMS covers the period between April 2023 and April 2025. We identified 22 relevant publications and analysed persona representation, construction, validation, as well as RE activities covered by personas. We identified that a number of studies applied AI-based solutions for persona construction and validation. We observed that template-based personas are becoming more popular nowadays. We also observed an increase in the proportion of studies covering validation aspects.