Bias-Aware Agent: Enhancing Fairness in AI-Driven Knowledge Retrieval

Published: 28 Apr 2025, Last Modified: 25 Mar 2025In Companion Proceedings of the ACM Web Conference 2025 (WWW Companion ’25),EveryoneRevisionsCC BY-NC-ND 4.0
Abstract: Advancements in retrieving accessible information have evolved faster in the last few years compared to the decades since the internet's creation. Search engines, like Google, have been the #1 way to find relevant data. They have always relied on the user's abilities to find the best information in its billions of links and sources at everyone's fingertips. The advent of large language models (LLMs) has completely transformed the field of information retrieval. The LLMs excel not only at retrieving relevant knowledge but also at summarizing it effectively, making information more accessible and consumable for users. On top of it, the rise of AI Agents has introduced another aspect to information retrieval i.e. dynamic information retrieval which enables the integration of real-time data such as weather forecasts, and financial data with the knowledge base to curate context-aware knowledge. However, despite these advancements the agents remain susceptible to issues of bias and fairness –challenges deeply rooted within the knowledge base and training of LLMs. This study explores innovative approaches to bias-aware knowledge retrieval by leveraging agentic framework and innovative use of bias detectors as tools that identify and highlight inherent biases in retrieved content. By empowering users with transparency and awareness, this approach aims to foster more equitable information systems and promote the development of responsible AI.
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