A Persona-Based Corpus in the Diabetes Self-Care Domain - Applying a Human-Centered Approach to a Low-Resource Context

Rossana Cunha, Thiago Castro Ferreira, Adriana S. Pagano, Fábio Alves

Abstract: While Natural Language Processing (NLP) models have gained substantial attention, only in recent years has research opened new paths for tackling Human-Computer Design (HCD) from the perspective of natural language. We focus on developing a human-centered corpus, more specifically, a persona-based corpus in a particular healthcare domain (diabetes mellitus self-care). In order to follow an HCD approach, we created personas to model interpersonal interaction (expert and non-expert users) in that specific domain. We show that an HCD approach benefits language generation from different perspectives, from machines to humans - contributing with new directions for low-resource contexts (languages other than English and sensitive domains) where the need to promote effective communication is essential.