Behavior-Preserving Top-Down Construction of Cross-Organization Emergency Response Processes

Cong Liu, Huiling Li, Qingtian Zeng, Qi Mo, MengChu Zhou, Long Cheng, Shangce Gao

Abstract: When an emergency happens, one of the most important tasks is to perform effective emergency disposal. To this end, emergency organizations need to collaborate to accomplish missions that exceed the capacity of any single organization. Typically, an emergency disposal is structured as a set of collaborative processes, referred to as cross-organization emergency response processes (CERPs). To deliver better emergency services, the initial step is to construct a high-quality CERP model. This paper introduces a top-down CERP model construction approach to tackle one of the most challenging issues in this area: How to construct a CERP model such that each organization can design, change, and modify their own processes without disturbing the overall collaboration and correctness of CERP. The proposed top-down CERP model construction approach involves the following stages: 1) Cross-organization public process model construction; 2) Intra-organization public process model generation; 3) Behavior-preserving intra-organization private process model construction; and 4) Organization-specific CERP model construction. A case study on cross-organization fire emergency response is conducted to demonstrate the applicability and effectiveness of the proposed approach.

External IDs:doi:10.1109/jas.2025.125537