Dialogue Systems Using Online Learning: Beyond Empirical Methods

Heriberto Cuayáhuitl, Nina Dethlefs

Abstract: We discuss a change of perspective for training dialogue systems, which requires a shift from traditional empirical methods to online learning methods. We motivate the application of online learning, which provides the benefit of improving the system's behaviour continuously often after each turn or dialogue rather than after hundreds of dialogues. We describe the requirements and advances for dialogue systems with online learning, and speculate on the future of these kinds of systems.