Effective Human-AI Teams via Learned Natural Language Rules and Onboarding

Hussein Mozannar, Jimin J Lee, Dennis Wei, Prasanna Sattigeri, Subhro Das, David Sontag

Keywords: human-ai, collaboration, onboarding, region-discovery, LLM, data description

TL;DR: We introduce a novel method for teaching humans how to effectively collaborate with AI agents through natural language rules learned from data and evaluate on user studies.

Abstract: People are relying on AI agents to assist them with various tasks. The human must know when to rely on the agent, collaborate with the agent, or ignore its suggestions. In this work, we propose to learn rules grounded in data regions and described in natural language that illustrate how the human should collaborate with the AI. Our novel region discovery algorithm finds local regions in the data as neighborhoods in an embedding space that corrects the human prior. Each region is then described using an iterative and contrastive procedure where a large language model describes the region. We then teach these rules to the human via an onboarding stage. Through user studies on object detection and question-answering tasks, we show that our method can lead to more accurate human-AI teams. We also evaluate our region discovery and description algorithms separately.

Submission Number: 9952