Abstract: In multi-tier cloud service systems, performance evaluation relies on numerous experiments in order to collect key metrics such as resources usage. The approach may result in highly time-consuming in practice. In this paper, we propose an automated framework for performance tracking, data management and analysis to minimize human intervention in multi-tier cloud service systems. The framework support fine-grained analysis of the mixed workloads through the Discrete-time Markov-modulated Poisson process (DMMPP). A general multi-tier application is theoretically formulated as a queueing network to evaluate the performance. The effectiveness of the model has been validated through extensive experiments conducted in the RUBiS benchmark system.
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