Let the user have a say - voice in automated decision-making

Paul Hellwig, Victoria Buchholz, Stefan Kopp, Günter W. Maier

Abstract: Highlights•Experiment (N = 138) on perceptions of fairness in automated decision-making.•Perception of being able to express one's views relates to perception of fairness.•Overall fairness of the computer system relates to trust and job satisfaction.•Discussion of design guidelines for fair automated decision-making.