Exploiting knowledge graphs in industrial products and services: A survey of key aspects, challenges, and future perspectives

Xinyu Li, Mengtao Lyu, Zuoxu Wang, Chun-Hsien Chen, Pai Zheng

Abstract: Highlights•Provided a literature selection of 119 papers on Knowledge Graph (KG) exploitations in industrial products & services.•Recapped the customization and enhancement on KG to fit in industrial products & services.•Summarized the KG-mitigated industry pain points in industrial product development and service innovation.•Depicted the current challenges of KG and KG-enabled information systems to be applied to industrial products & services.•Proposed the future perspectives of promoting KG’s availability and productivity for industrial products & services.