Applying PDCA to Security, Education, Training and Awareness Programs

Olivier de Casanove, Nicolas Leleu, Florence Sèdes

Abstract: Security standards help to create security policies, but they are often very descriptive, especially when it comes to security awareness. Information systems security awareness is vital to maintain a high level of security. SETA programs (Security Education, Training and Awareness) increase information systems security awareness and play an important role in finding the strategic balance between the prevention and response paradigms. By reviewing the literature, we identify guidelines for designing a SETA program following a PDCA (Plan Do Check Act) cycle.