Human Interactions with Autonomous Mobile Robots in Public Spaces: A Survey

Rabia Karakaya, Fanta Camara, Suresh Perinpanayagam

Abstract: As autonomous mobile robots (AMRs) are increasingly deployed in public spaces, understanding how they are designed to interact with humans is crucial. This paper reviews existing research on AMRs in real-world environments, analysing their development and deployment from a human-robot interaction (HRI) perspective. Through in-depth analysis of 46 selected studies from the Scopus and Web of Science databases, this study examines the interaction strategies employed in AMRs, the key design requirements, and the challenges they face in human environments. The findings highlight a growing emphasis on delivery, assistance, and guide robots, with interaction methods primarily relying on visual or explicit cues. This study also identifies challenges related to public perception, safety, and usability, emphasising the need for improved design strategies to enhance the effectiveness of HRI and ensure the seamless integration of AMRs into everyday environments.

External IDs:dblp:conf/ro-man/KarakayaCP25