HGDNet: De-Noised Review-Based Rating Prediction Using Hierarchical Gating and Discriminative Networks.

Jingwei Ma, Jiahui Wen, Lei Zhu, Mingyang Zhong, Yang Xu, Lei Guo, Hongzhi Yin

Abstract: The expressiveness of historical reviews in capturing user preferences has garnered significant attention in recommender systems. However, this technology still has certain limitations. Firstly, irrelevant reviews can introduce noise that may adversely affect the performance of the model. Secondly, existing approaches often assume a flat structure for review features, thus failing to capture the intricate and hierarchical nature of user–item interactions. Thirdly, it is challenging for review-based recommendation models to effectively assess the usefulness of reviews due to sparse supervision signals. To address these challenges, we propose a novel Hierarchical Gating and Discriminative model for rating prediction. Specifically, we introduce a local gating module that utilizes personalized end-to-end differential thresholds to select reviews in a relatively “hard” manner, thereby minimizing the impact of noisy reviews while facilitating model training. Additionally, we incorporate a global gating module to assess the overall usefulness of review signals by estimating the uncertainties inherent in historical reviews. Moreover, we propose a hierarchical discriminative network to develop self-supervision signals at both global and local levels to guide the learning of the hierarchical gating network. Extensive experiments on public datasets have demonstrated the effectiveness of the proposed model, and further investigations provide deep insight into its superiority.