Exploring Tele-Assistance for Cyber-Physical Systems with MAUI

Philipp Fleck, Fernando Reyes-Aviles, Christian Pirchheim, Clemens Arth, Dieter Schmalstieg

Abstract: In this paper we present an improved version of MAUI [9] (MAUI - Maintenance Assistance User Interface), extending the user-study, giving detailed insight into the implementations and introducing a new User-Interface for mobile use. MAUI is a novel take on tele-assisted tasks on cyber-physical systems. In its core we do not only provide real-time communication between workers and experts, but also allow an expert to have full control over the worker’s user-interface.